Privacy Policy

Privacy Policy - for all data submitted through this Website

1. PLEASE READ THIS CAREFUL

Robert Bosch Healthcare Systems, Inc. (“Robert Bosch Healthcare“) thanks you for visiting this web site and for your interest in our products. "All personal data entered on the Bosch web site will be stored, processed, and if necessary, passed to companies of the Bosch Group exclusively for the purpose of providing a personal service to you, to send you product information or to submit service offers to you. This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this web site and all the web pages accessible through the web site (collectively referred to herein as the “Website”). Please be sure to read this entire Privacy Policy before using, or submitting information, to this site. This site is governed solely by applicable Federal and State laws and governmental regulations in the United States. Use of this site constitutes your consent to application of such laws and regulations and to our Privacy Policy. Privacy is very important to us. We also understand that privacy is very important to you. This Privacy Policy tells you how we protect and use information that we gather through this Robert Bosch Healthcare Website.

Robert Bosch Healthcare and some of its affiliates and international affiliates, also operate other websites. This Privacy Policy does not apply to the other Bosch websites. You should review the Privacy Policy posted on other Bosch websites when you visit them.

We may change this Privacy Policy at any time and for any reason. Significant changes to the Privacy Policy are discussed below in the Section called "Changes to the Privacy Policy." We encourage you to review this Privacy Policy each time you visit the Website.

2. CONSENT

By using this Website, you agree to the terms of the most recent version of this Privacy Policy. Please read our Terms of Use to understand the general rules about your use of this Website. Except as written in any other disclaimers, policies, terms of use, or other notices on this Website, this Privacy Policy, the terms governing use of this Website (“Website Terms of Use”) are the complete agreement between you and Robert Bosch Healthcare with respect to your use of this Website. You may be subject to additional terms that may apply when you access particular services or materials on certain areas in this Website, or by following a link from this Website.

Whenever you submit information via this Website, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

3. INFORMATION COLLECTION

Like many websites, this site actively collects information from its visitors both by asking you specific questions and by permitting you to communicate directly with us via e-mail, feedback forms, and/or chat rooms.

Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number, and so on). Some areas of this site may require you to submit information in order for you to benefit from the specified features (such as newsletter subscriptions, order processing, submitting a resume) or to participate in a particular activity (such as sweepstakes or other promotions). You will be informed at each information collection point what information is required and what information is optional.

The information we receive, and how we use it, depends on what you do when visiting our Website. We collect and use your non-personal information (information that is not identifiable to you personally) differently than your personal information.

Robert Bosch Healthcare strongly advises that you do not submit via this Website any information which may be considered “Individually Identifiable Health Information” or “Protected Health Information” as those terms are defined in 45 CFR §160.103.

4. USE OF COOKIES AND SIMILAR TECHNOLOGIES

Like most companies, we use cookies on our websites. We collect certain aggregate and non-personal information through a variety of technologies when you visit this website. Aggregate and non-personal information does not relate to a single identifiable visitor. It tells us such things as how many users visited our site and the pages accessed. By collecting this information, we learn how to best tailor our website to our visitors. Unless you disable such technologies, by using our website and online services, you agree that we can place these types of cookies and related technologies on your device. We explain below how you can manage your choices and opt-out of the collection of such aggregate information.

Essential Cookies

Some cookies serve an essential function and the websites cannot work properly without them. Where such essential cookies are used, they cannot be disabled.

Browser and Flash Cookies

Other cookies serve a functional purpose and improve the user experience of the websites. We use browser and Flash cookies to tell us, for example, whether you've visited us before, and to help us identify site features in which you may have the greatest interest. Browser and Flash cookies may enhance your online experience by saving your preferences while you are visiting a particular site so that you do not need to reset them each time you visit the website. Neither Browser nor Flash cookies can identify you as an individual. You can decline any Browser cookie through your browser however, without Browser cookies you may not be able to take full advantage of all our website features. Please see our disclosure section below to manage your Flash Cookies. Similar to Browser cookies, you may not be able to take full advantage of all website features once you have disabled Flash cookies.

Web Beacons

Some types of cookies collect aggregate information which help us to improve our websites by providing information, for example, on loading errors and the most visited webpages. Certain pages on our site may contain web beacons (also known as Internet tags, pixel tags and clear GIFs). Robert Bosch Healthcare uses web beacons to help display content to visitors and to generate statistics regarding web traffic and trends. Web beacons cannot identify you as an individual. Please see our disclosure section below to manage your Web Beacons.

Advertising Cookies

Robert Bosch Healthcare will provide notice and obtain consent from our visitors when cookies are used for targeted advertising purposes as required by local law. If a visitor declines to consent, they will not receive any advertising cookies.

Opting-out

You may withdraw your consent for the web beacons used by this site by clicking the link in the footer of this website. Please note that many features of our websites depend on these technologies to deliver content or enhance presentation, and removing these cookies may result in reduced functionality or a diminished experience.

Withdrawing your consent for these cookies disables them so they no longer perform the functions disclosed above. Please note that the disabled code for these cookies will still be present on your computer or other device and the cookies will be listed in your browser, unless you also remove them from your browser using your browser settings; instructions may be found at www.aboutcookies.org.

Third-Party Cookies

We sometimes embed content and sharing tools from other (third party) sites. When you visit a Robert Bosch Healthcare website with embedded third party content or sharing tools, you may be presented with cookies from those third parties' sites.

We do not control the dissemination of these third party cookies. You should check the relevant third party website(s) for more information about these cookies, and whether and how you may opt out of receiving them. Generally speaking, however, you may disable third party cookies by adjusting your browser settings - instructions may be found at www.aboutcookies.org.

5. WHAT IS NON-PERONSAL INFORMATION

Non-personal information is information we collect through this Website that does not identify you as an individual person. It may include information such as the following:

  1. the type of web browser software you use (for example, Netscape Navigator or Internet Explorer)
  2. the name of the domain from which you access the Internet
  3. the Internet address of the website from which you linked directly to our Website
  4. the date and time you access our Website
  5. which pages you have visited on our Website
  6. the search terms you use
  7. the links on which you click
  8. personal information that has been made non-personal or anonymized (i.e., information that no longer reflects or references an individual identifiable user)

If you visit our Website to read or download information, such as information about a health condition or about one of our products, we may collect certain non-personal information about you from your computer. This information is collected from your computer's web browser. If you only read or download information on our Website, we do not collect or learn your name, e-mail address, home address, or other personal information about you.

6. WHAT DOES ROBERT BOSCH HEALTHCARE DO WITH NON-PERSONAL INFORMATION?

Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information. We are always looking for ways to better serve you and improve this Website. We will use non-personal information from you to help us make this Website more useful to visitors. We also will use non-personal information for other business purposes. For example, we may use non-personal information or aggregate non-personal information to:

  1. create reports for internal use to develop programs, products, services or content
  2. customize the information or services that are of interest to you
  3. share it with or sell it to third parties
  4. provide aggregated "traffic statistics" and "response rates" to third parties

7. WHAT IS PERSONAL INFORMATION?

Personal information is information we collect through this Website that we can use to specifically identify you, such as your:

  1. name
  2. telephone number
  3. e-mail address
  4. date of birth

In some places on this Website you have the opportunity to send us personal information about yourself, to elect to receive particular information, or to participate in an activity. For example, you may fill out a registration form, a survey, or an e-mail form and you may elect to receive educational material about our products and therapies.

You also may choose to allow us to personalize your visits to the Website, in which case we will ask you for certain personal information to make your visits to our Website more helpful to you. When this information is combined with the non-personal information that we collect through cookies (described above), we will be able to tell that you have visited our Website before and can personalize your access to our Website, for example, by telling you about new features that may be of interest to you.

8. HOW DOES ROBERT BOSCH HEALTHCARE KEEP AND USE PERSONAL INFORMATION?

We may keep and use personal information we collect from you through this Website to provide you with access to this Website. In addition, we may keep and use your personal information:

  1. to respond to your requests
  2. to personalize your access to our Website, for example, by telling you about new features that may be of interest to you
  3. to develop records, including records of your personal information
  4. to contact you with information that might be of interest to you, including indormation about clinical trials and about products and services of ours and of others
  5. for analytical purposes and to research, develop and improve programs, products, services and content
  6. to remove your personal indentifiers (your name, e-mail address, etc.). In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information.
  7. to enforce this Privacy Policy and other rules about your use of this Website
  8. to protect our rights or property
  9. to protect someone's health, safety or welfare
  10. to comply with a law or regulation, court order or other legal, governmental or judicial process
  11. to perform the original purpose for which the personal data was collected,
  12. to prepare, negotiate and perform a contract with you,
  13. to establish or preserve a legal claim or defense,
  14. to prevent fraud or other illegal activities, such as willful attacks on Bosch information technology systems.

In addition Robert Bosch Healthcare may require that you sign an agreement titled “Notice of Privacy Practices for Protected Health Information”. This agreement governs your and Robert Bosch Healthcare’s rights and responsibilities with respect to protecting your personal health information.

9. DOES ROBERT BOSCH HEALTHCARE EVER SHARE PERSONAL INFORMATION WITH THIRD PARTIES?

Robert Bosch Healthcare will not share your personal information collected from this Website with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy.

In the ordinary course of business, we will share some personal information with companies that we hire to perform services or functions on our behalf. For example, we may use different vendors or suppliers to ship you products that you order on our Website. In these cases, we provide the vendor with information to process your order such as your name and mailing address. In all cases in which we share your personal information with a third party, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide. We will not sell, exchange or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition.

We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting Website visitors who violate our rules or engage in behavior which is harmful to other visitors (or illegal).

We may disclose your personal information to third parties if we feel that the disclosure is necessary to:

  1. enforce this Privacy Policy and the other rules about your use of this Website
  2. protect our rights or property
  3. protect someone's health, safety or welfare
  4. comply with a law or regulation, court order or other legal process

Please note: In addition to the ways that we may keep, disclose, and use information described in this Privacy Policy, we also may keep, disclose, and use personally identifiable information that you give us through this Website in ways that we believe are consistent with FDA and other governmental guidance, directions, regulations, and laws.

10. WHAT ABOUT PRIVACY ON OTHER WEBSITES FOR WHICH WE PROVIDE LINKS?

This site may contain links or references to other websites.

We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others.

This Privacy Policy does not apply to any other website, even the other Bosch websites. We are not responsible for the performance of websites operated by third parties or for your business dealings with them. Therefore, whenever you leave this Website we recommend that you review each website's privacy practices and make your own conclusions regarding the adequacy of these practices.

11. DOES ROBERT BOSCH HEALTHCARE COMMUNICATE DIRECTLY WITH VISITORS TO THIS WEBSITE?

We may contact you periodically by e-mail, mail or telephone if you agree that we contact you to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this Website allow you to communicate with us using an online form. If your communication requests a response from us, we will send you a response via e-mail. The e-mail response or confirmation may include your personal information, including personal information about your health, your name, address, etc. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.

12. CALIFORNIA PRIVACY RIGHTS

Annually, California residents may request and obtain information that Robert Bosch Healthcare shared with other businesses for their own direct marketing use within the prior calendar year (as defined by California’s “Shine the Light Law”). If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which Robert Bosch Healthcare shared this information in the immediately preceding calendar year. To obtain this information, please send an email message to CARequest@ge.com with "California Shine the Light Privacy Request" in the subject line as well as in the body of your message. We will then respond to that email address with the requested information.

13. ARE THERE SPECIAL RULES ABOUT CHILDREN'S PRIVACY?

We care about protecting the online privacy of children. We will not intentionally collect any personal information (such as a child's name or e-mail address) from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us.

Some sections of our website may be designed specifically for use by children under the age of 13. Contact information such as their name and e-mail address, and demographic information such as their ZIP code or age may be requested in those sections. In such cases, children will be notified that they should obtain permission from their parents before providing such information.

14. WHAT ABOUT WEBSITE SECURITY?

Security is very important to us. We also understand that security is important to you.

We take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Moreover, where you use passwords, ID numbers, or other special access features on this site, it is your responsibility to safeguard them.

15. CONTACT US

If you have any questions, comments, or concerns about this Privacy Policy or the information practices of this site, please contact us as follows:

Data Security and Privacy Officer

Robert Bosch Healthcare Systems, Inc.

2400 Geng Road, Suite 200

Palo Alto, CA 94303

Phone: +1(650)690-9212

Toll-Free: +1(888)947-8957

Email address: HCTMDataSecurityPartner@bcn.bosch.com

16. CHANGES

Robert Bosch Healthcare reserves the right at its discretion to change this policy and will notify users of any such changes by posting such changes on the Website. Your continued use of the Website after the posting of any amended policy shall constitute your agreement to be bound by any such changes. Robert Bosch Healthcare may modify, suspend, discontinue or restrict the use of any portion of the Website, including the availability of any portion of the content at any time, without notice or liability.

Organization Information

Robert Bosch Healthcare Systems, Inc.

2400 Geng Road, Suite 200

Palo Alto, CA 94303

Phone: +1(650)690-9100

Toll-Free: +1(888)947-8957

http://www.bosch-telehealth.com

Chief Executive Officer

Micha Kirchhoff

Assistant: Suzette Sanchez

Phone: +1(650)690-9197

Fax: +1(650)798-3770

Email: suzette.sanchez@us.bosch.com

Privacy Policy Effective: 04/01/2009

Location: Palo Alto